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Unable to go to dashboard

  • 30 March 2020
  • 3 replies
  • 17 views

Every time I go to the Dashboard an advertisement for a prime account pops up and when I click skip then finish never goes away.

 

 

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Best answer by SecSeaBeast 31 May 2020, 06:11

Hi @norsegamergod,

I have refreshed your account as well. Please log out and back in. 

If you are in need of further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!

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3 replies

Userlevel 5

Hey @Xzypher23,

I refreshed your account and you should be able to log out and back in now. If that does not work, please let us know what account you are logging in with Streamlabs to. 

I hope that helps!

I’m also unable to go to dashboard aswe

Userlevel 5

Hi @norsegamergod,

I have refreshed your account as well. Please log out and back in. 

If you are in need of further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!