Trying to go live but can't access the Stream key or specified channel for twitch.

  • 12 March 2020
  • 2 replies

I’ve tried logging in and out of my Streamlabs and even restarting the computer. Keep getting the same message everytime i try to go live. 


“Could not access the specified channel or stream key. Please log out and back in to refresh your credentials. If the problem persists, there may be a problem connecting to the server.”

Please advise. 

2 replies

Userlevel 6

Hello @WZKennedy !


Have you tried the steps that were provided in the error message (Please log out and back in to refresh your credentials)?


If so, please log out of Twitch in your browser, clear your browser cache and cookies, and log back in.


Then log out of Twitch in StreamlabsOBS and close the app.


Re-open the app ( run as admin), log back in, and try to go live again.

Hey i have done that and it still wont let me go Live and Streamlads on discord is lacking on help. i dont know what to do?