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Streamlabs Stop Streaming randomly

  • 7 February 2020
  • 3 replies
  • 231 views

Streamlabs would stop uploading completely randomly . I cant figured out why.

 

I would like to do Multi stream but this is preventing me because when I have to restart it i have to do custom Ingest. 

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Best answer by SecSeaBeast 1 June 2020, 01:46

Hey all, 

If this issue persists, please try resetting your stream key, hard reset your router, and restart your PC. 

 

If you are in need of further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!

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3 replies

Userlevel 5

Hello @DarkRa!

If you are having issues with disconnects, it’s typically related to your connection. 
Restart your modem/router and then try flushing your DNS through the steps below.
 

  1. While on the desktop, press the Windows Key and type CMD
  2. Right-click Command Prompt and select "Run as administrator"
  3. Type ipconfig /release in the command prompt
  4. Wait a few seconds for a reply that the IP address has been released
  5. Type ipconfig /renew in the command prompt
  6. Wait a few seconds for a reply that the IP address has been re-established
  7. Type ipconfig /flushdns in the command prompt

Let me know if this helped!

i have the same issue, it just drops the bitrate to 0kb/s, but i dont get a error msg from Sobs. I dont have problems with my Internet, coz the game doesnt stop and doesnt disconnect me. The “go live” button remains on “end stream” as if its still uploading the stream. I cant just click the “end stream” button and just go live again. I need to fully close Sobs and open it again to go live. 

 

Any ideas ?

Userlevel 5

Hey all, 

If this issue persists, please try resetting your stream key, hard reset your router, and restart your PC. 

 

If you are in need of further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!