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streamlab stream stopped

  • 29 October 2019
  • 17 replies
  • 112 views

When I try to stream from my phone an error pops up saying no persistent broadcast found and I also have a screen shot of version of app I am on

 

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Best answer by Captain Frost 27 November 2019, 06:11

Hey again @Lazy Luke 

We haven’t heard back from you regarding this issue in a while. 

To keep things tidy we’ll be closing this thread, but if you still need assistance you’re welcome to open a new post or visit us on Discord for support from the community!

Community Discord server: http://discord.gg/stream

Thanks!

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17 replies

@jat0rz the other thing got closed so this is the screenshots

Userlevel 7

Hey again!

Can you go to your Youtube settings and tell me if you are using the new BETA Dashboard or the Classic?

If using the Beta, switch back to Classic and then sign out of the mobile app, close it, sign back in.

I am on mobile

Userlevel 7

Hey again!

I know you are on mobile.  It is still connected to your Youtube account so please go ahead and do that from a PC.

Ok

Sorry for the wait I am having trouble with my internet for my pc

 

 

 

 

 

 

 

 

 

 

Userlevel 7

Hey again!

No problem.  Take your time and let us know when you are able to do that.

Ok I am on my pc I was on the studio and I just switched to classic

I tried streaming again same error

Userlevel 7

Hey again!

After switching to Classic did you sign out and sign back in on the browser?

Then sign out and sign back in on the mobile app?

You should restart your phone after you sign out of the app as well.

All of those are done same error I did it twice to be sure.

Userlevel 5

Hi there!

What iOS update do you currently have & what iPhone do you own also?

I am on 13.1.3 and iPhone XR 

Userlevel 7

Hey again!

This issue should have been resolved.  When did you last uninstall and reinstall the app?

I do not know when but I am doing it now and same error I have

Userlevel 7

Hey again!

What is your Streamlabs username?  It would be the username at the end of your donation URL, http://streamlabs.com/USERNAME

Userlevel 2

Hey again @Lazy Luke 

We haven’t heard back from you regarding this issue in a while. 

To keep things tidy we’ll be closing this thread, but if you still need assistance you’re welcome to open a new post or visit us on Discord for support from the community!

Community Discord server: http://discord.gg/stream

Thanks!