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Stream will only have sound no video.

  • 10 March 2020
  • 5 replies
  • 938 views

Hello, I can start my stream just fine, but I can never get my screen to come up. I can get audio just fine but never the video. I’m not sure what to do or what I did wrong if I maybe deleted something I should’t have. I’ve done some research, and I couldn’t find the game capture or video capture device to enable those? Not really sure what to do in this situation. I’ve done streaming from my PS4 but I’m wanting to grow and be more interactive with people that could potentially drop by! If someone could help that would be great! THANK YOU in advance!!!!! Also I’m extremely new to Stream Labs!

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Best answer by TheBritishAndy 14 March 2020, 19:19

Hi there @fate24kplatinum!

So if you click on the plus symbol to add a source Display & Window capture should be here (see image attached), can you please send over a screenshot of what you are seeing?

Also if you are trying to stream your PS4 gameplay via Streamlabs OBS you will need either a capture card to connect from your console to the PC, or you can use the PS4 Remote Play app that you can use to show off your game on our software as well.

Thanks!

 

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5 replies

Userlevel 7

Hey there @fate24kplatinum 

 

Have you added a display, game, or window capture source? What are you trying to capture specifically?

I’m just trying to get my computer to show my game play, and my screen in general. But it will only do sound. Also I can’t find the things to add display game or window capture, I don’t have those as source or widget options.

Userlevel 5

Hi there @fate24kplatinum!

So if you click on the plus symbol to add a source Display & Window capture should be here (see image attached), can you please send over a screenshot of what you are seeing?

Also if you are trying to stream your PS4 gameplay via Streamlabs OBS you will need either a capture card to connect from your console to the PC, or you can use the PS4 Remote Play app that you can use to show off your game on our software as well.

Thanks!

 

Thank you! That was very helpful. 

Userlevel 5

Hey all,

If you are in need of further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!