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Prime Refund

  • 13 January 2020
  • 5 replies
  • 149 views

Hello I want to try the prime tools for a month but i paid the prime member yearly,can i refund for yearly member and still registered for this month?so i charged for 12$ instead of one year

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Best answer by ghosteez 13 January 2020, 06:21

Hey there @Ricky Tan 

 

Sorry to hear that, I’d be happy to have someone look into this for you. To best do so, I am converting this into a ticket. Please check your e-mail for further information

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5 replies

Userlevel 7

Hey there @Ricky Tan 

 

Sorry to hear that, I’d be happy to have someone look into this for you. To best do so, I am converting this into a ticket. Please check your e-mail for further information

My name is eric martinez. I paid for the prime year subscription instead of the monthly. Submitted a ticket and emailed support due to the frustration immediately! However was emailed by support(not the ticket) that this was a non refundable charge. Is that true? 

I'm highly frustrated by this. May i please get some help?!

Hello, I accidentally forgot to cancel the monthly subscription.  This month I will not be using the service.

 Could I get the money back?

 Thank you!

Hello,
yesterday I bought Streamlabs prime &  I thought  it was a monthly payment but I accidentally paid the yearly price Instead thinking the good deal $12 was monthly so I wish to get a refund please

I have the same issue, I did not know I would be charged for the whole year for Prime, I need to cancel this immediately.

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