Question

People can't donate me

  • 7 March 2020
  • 3 replies
  • 64 views

Hi there!

I am a Pro user of Streamlabs and I've expected being Pro I can get donations
But it still doesn't work
People have an error 2002 and cannot donate 


This topic has been closed for comments

3 replies

Userlevel 7

Hey there @itachica 


This, unfortunately, indicates that you are not verified for Unitpay donations. This process is automatic and is for your safety and your viewer's safety. When you meet the requirements it will automatically clear you for donations 

I have this same issue, except what doesnt make sense is that people have donated to me before, but now when they try to they cant. I dont know If something changed after I became a twitch affiliate, but it just doesnt work.

Userlevel 1

Hi @waaj123 !

Please reach out by sending a ticket! The forum is currently closed. The support is mainly focused in discord or ticket system.

https://support.streamlabs.com/hc/en-us/requests/new

 

Thanks