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Не работает Chat Box в StreamLabs.

  • 6 January 2020
  • 16 replies
  • 196 views

Работают все виджеты и оповещения, кроме Chat box. Я перепробовал уже очень много всего, не работает. В настройках Chat Box в Stream labs всё нормально. Я не знаю что делать... 

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Best answer by jat0rz 19 January 2020, 16:40

Hey there!

Unfortunately, we have not heard from you in a while.  I will be closing this thread.

If you need further assistance or have a different issue, please feel free to create a new post!

You can also visit our Community Support discord, which has a lot of information useful to troubleshooting.  http://discord.gg/stream

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16 replies

Userlevel 6

Hey there @iasno  Can you please confirm that you have given these steps a try? https://howto.streamlabs.com/streamlabs-in-general-11/how-to-fix-broken-alerts-and-widgets-47

If yes can you tell us your Streamlabs donation link please so we can look into your account.

Hey there @iasno  Can you please confirm that you have given these steps a try? https://howto.streamlabs.com/streamlabs-in-general-11/how-to-fix-broken-alerts-and-widgets-47

If yes can you tell us your Streamlabs donation link please so we can look into your account.

https://streamlabs.com/ясно

Hey there @iasno  Can you please confirm that you have given these steps a try? https://howto.streamlabs.com/streamlabs-in-general-11/how-to-fix-broken-alerts-and-widgets-47

If yes can you tell us your Streamlabs donation link please so we can look into your account.

https://streamlabs.com/ясно

я уже всё перепробовал…

День на это потратил, первый день работало, а сейчас уже нет.

Userlevel 7

Hey there!

Can you try testing out your Chat Box widget now?  I made some changes and am curious if it works for you.

You will need to be live and public in order to test.

Hey there!

Can you try testing out your Chat Box widget now?  I made some changes and am curious if it works for you.

You will need to be live and public in order to test.

I was testing. No, dont working.

 

Hey there!

Can you try testing out your Chat Box widget now?  I made some changes and am curious if it works for you.

You will need to be live and public in order to test.

I was testing. No, dont working.

 

maybe i ll sent skreen?

 

Hey there!

Can you try testing out your Chat Box widget now?  I made some changes and am curious if it works for you.

You will need to be live and public in order to test.

I was testing. No, dont working.

 

maybe i ll sent skreen?

 

help me pls

Userlevel 6

Hey there @iasno Next time you are streaming (a public stream) can you please go here https://streamlabs.com/dashboard#/chatbox and click “launch” and let us know if the chat works there.

Hey there @iasno Next time you are streaming (a public stream) can you please go here https://streamlabs.com/dashboard#/chatbox and click “launch” and let us know if the chat works there.

“launch” dont working…

Userlevel 4

Hey there,

When you say “launch” is not working, do you mean that the chat is still not working in the launched widget or that the launch button itself is not working?

Hey there,

When you say “launch” is not working, do you mean that the chat is still not working in the launched widget or that the launch button itself is not working?

“launch” button is working, but chat dont working

 

Userlevel 4

Hey again,

Could you give this a try?

Go into SLOBS > Settings > Advanced > Sources > Enable Browser Source Hardware Acceleration (try turning this off or on then restarting SLOBS)

Hey again,

Could you give this a try?

Go into SLOBS > Settings > Advanced > Sources > Enable Browser Source Hardware Acceleration (try turning this off or on then restarting SLOBS)

no, dont working 

Hey again,

Could you give this a try?

Go into SLOBS > Settings > Advanced > Sources > Enable Browser Source Hardware Acceleration (try turning this off or on then restarting SLOBS)

no, dont working 

maybe my browser dont allow do it?

 

Userlevel 5

Hey there @iasno!

YouTube has changed the way it works with its new Dashboard, we have however updated some things from our end to accommodate this.

The two ways you can go Live from Streamlabs OBS now are either as follows:

1. • Go live in Streamlabs OBS, a new event is automatically created. or:

2. • Create a new event on YouTube dashboard (new Dashboard) • Click Go Live in Streamlabs OBS • Choose created event from the drop-down in go-live window

If you don’t go live via these two options then you will not be able to see your chat.

Please do give this a try and let us know if this works for you or not.

Userlevel 7

Hey there!

Unfortunately, we have not heard from you in a while.  I will be closing this thread.

If you need further assistance or have a different issue, please feel free to create a new post!

You can also visit our Community Support discord, which has a lot of information useful to troubleshooting.  http://discord.gg/stream