Question

My stream doesn't work on Mozilla Firefox

  • 8 March 2020
  • 2 replies
  • 297 views

Hello,

I’m a beginner with streamlabs, and I notice my stream can’t be load with Mozilla Firefox, but I can watch my stream with the twitch application on PC and Mobile. Something else, I don’t have this problem when I stream with Twitch Studio. So I’m sure this problem come to my Streamlabs.

Thanks to take the time to help me.


2 replies

Userlevel 5

Hi there @RoZelMac!

Streaming with Streamlabs OBS or any other streaming software will not affected your web browser in any way, it might’ve been just a coincidence that your stream worked on FireFox while you were using Twitch Studio.

I’d suggest clearing out your FireFox browser cache & cookies to see if that does anything when you go live next, and also try and see if you can watch your stream via Google Chrome as well.

Again Streamlabs OBS would not affect your web browser when you are live.

Thanks!

I think you’ve missed the point, @TheBritishAndy . The problem here is that streams aren’t viewable in Firefox. I have the same issue. My stream can be watched from Edge or Chrome, but viewers get an error trying to watch through Firefox.

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