Solved

MobCrush cant go live

  • 22 March 2020
  • 3 replies
  • 173 views

For starters, I am a prime member, and I havent been able to stream using MobCrush now since I have become a prime member. I set up my twitch and facebook accounts and the go live button doesnt work at all. This has been an absolute nightmare, the mob crush people are no help. I have unlinked the accounts, I have refreshed the accounts, nothing is working. 

 

https://streamable.com/sd9wx 

 

Here is a link of my issue 

icon

Best answer by Alex Renteria 26 April 2020, 09:42

Hello friend, I think I could solve it, I hope it works for you. what I did is that I entered mobccrush from the store (since I tried to uninstall it from there)  previousll I had been disabled and when I went to the store it appeared open, I gave it even when the app was disable and it work 

View original

This topic has been closed for comments

3 replies

Userlevel 5

Hey there, Jared!

Sorry to hear about the trouble.
Are you able to go live to the sites separately? If so, let us know which ones. 
Could you try going live on Streamlabs OBS to these platforms separately? If you get any errors, please post screenshots for us to use.

In regards to MobCrush, their support should be able to point you in the correct direction. Have you joined their discord?

Hello friend, I think I could solve it, I hope it works for you. what I did is that I entered mobccrush from the store (since I tried to uninstall it from there)  previousll I had been disabled and when I went to the store it appeared open, I gave it even when the app was disable and it work 

Userlevel 5

Hey all,
 

If you are in need of further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!