Question

I can show window capture

  • 6 April 2020
  • 1 reply
  • 19 views

I have PC with one graphic card.
But, when i show differents windows i see only black screen.
I do a lot of try to fix it, but i can’t. Maybe can u help me?


1 reply

Userlevel 5

Hey @chertochka,

Are you on a laptop or desktop? If you are are on a laptop, First, add a display capture source. <https://prnt.sc/s24htx> Go to your Streamlabs OBS advanced settings and make sure “Force GPU as render device” is not checked. <https://prnt.sc/rguh9u> Then, go to settings -> general, and click this box to disable hardware acceleration, then restart Streamlabs OBS. <https://prnt.sc/s07si4> Now right click Streamlabs OBS, hover over "run with graphics processor" and click "integrated graphics." <https://prnt.sc/rbq5l0> If you follow these steps exactly in this order, it should resolve your issue.

If you are on a desktop, please try a display capture instead of a window capture. If this does not help, please let us know your PC specs, Windows version, and take screenshots of your Streamlabs output settings and the properties windows of your capture source. 

Thanks! 

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