how to get verified

  • 16 March 2020
  • 2 replies

hi i was trying to find out how to get verified i read some articals but i still dont under stand how to do it i have already connected my paypal and im going to buy streamlabs prime please help

2 replies

Userlevel 7

Hey there @6ix sniper 


Verification is only for credit card donations - but as an alternative you can connect your PayPal via our new integration and also accept credit card donations.


For our old system however the process is automatic for your and your viewers safety and you will be automatically verified. 

couple days ago everything was fine. i would transfer my donations to my credit card. but for some reason my info isnt shown anymore? when i click credit card, it says contact support or i get that orange box message on the top right corner. anyone who’s had this problem and know how to fix it. please let me know thanks.


also when i link my paypal and refresh it, its not there anymore. i keep logging back on over and over. before i would log in and it would be fine. now i cant do anything. i have money on my streamlabs account that i want to transfer to my bank but i can sign my info to my credit card?