Solved

Grainy stream

  • 22 December 2019
  • 16 replies
  • 2743 views

I’ve submitted a ticket, I’ve spent countless hours doing Google searches and trying those suggestions, and I still cannot get my stream to show up clearly.

The ticket submission response was to use Simple Output Mode, NVENC new and 6000 bitrate to resolve my issue, of which it did not.   In my ticket I made it clear I’ve tried all encoders, bitrates up to 20000 (I have 20MB upload speed), followed the Key Interval and max B frames required for Facebook Gaming, and nothing works.  I’m using a test stream to troubleshoot this so my max is limited to 720p by Facebook, my main account has access to 1080p.  When standing still, everything is fine.  When I move, the stream almost looks like a Colorblind test because of the grain.

I’ve tried upping my CPU usage in x264, I’ve tried having both Canvas and Scaled set at the same resolution of 720p… and absolutey nothing is removing the grainy crap that is my livestream.  

I even made sure to have the C + + files installed that was recommended by Slobs.

Streaming to Facebook Live
Game - Apex Legends
In game Settings 1440p Native Resolution, all settings mid, sun shadows off.  I usually run max all

B350-F gaming Motherboard
RTX 2070 Super Founder’s Edition (overclocked 100 on core and memory using MSI Afterburner)
16GB DDR4 2666 RAM
AMD 2600x

I’ve been troubleshooting this since 9:30am, not exaggerating.  Nothing is removing this grainy crap, and I’m about to just give up on streaming, as this is very defeating.  

 

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Best answer by Oculon 26 December 2019, 22:03

Hi there @Oculon!

Just to make sure as you said everything started working after you changed the encoder from Software to Hardware and downed the resolution to 720p, did you also trying streaming at 720p with the Software encoder as well to see if it was still able to produce the stream to your channel without it looking grainy at all?

I did change the encoder to NVENC new, and viewers said the stream looked just fine.  I did not try streaming with x264 as I had already restarted the stream 3 times and people were already getting irritated by the Notifications.  At this point, I’m already in the market for a dedicated streaming PC and an Elgato stream card so I can do [email protected] without having to worry about this anymore lol.

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16 replies

Userlevel 6

Hey there @Oculon Could you screeenshot your Video tab settings as well as the video settings in the Advanced tab please ?
As for the Output tab settings in Simple mode you should be able to stream with 6000k bitrate as long as you tick “enable advanced encoder settings” and untick “enforce streaming service bitrate limits” and if you select the nvenc encoder try to use the presset “quality”, if you are using x264 try to use “very fast”.

 

Advanced Video Settings

Video Settings

I’ve also noticed my videos giving this strange distorted display when it auto plays on my feed in facebook.  It clears after about 5-10 seconds of the video playing

When I’m looking at the stream in the small window as shown in the picture with the rainbow colors, the stream looks amazing.  Great quality, no grain.  It’s when I enlarge the video that it becomes grainy.

Userlevel 6

Hey again, thank you for these, could you try these settings (see pic), as for the rendering issues when playing on the facebook player, that looks like a decoding issue on your browser, unless you are having the same issue when playing a recorded file with the same settings ?
 

 

I used these settings, and streamed a quick 4 minute video while recording at the same time.  I had some frame skipping issues, but that’s the first time I’ve ever recorded a video so I haven’t tweaked the recording settings.  The recording was fine, no grainy problems but a bit jumpy I assume due to the frame skipping.   I checked the stream in Microsoft Edge instead of Google Chrome, and it was still very grainy.  

At this point, I’m at a complete loss as to why I can’t get this stream to be smooth.

If you’d like a link to my test page to look at some of the test streams to get a better idea as to what’s going on, I can provide a link to it for you.

Userlevel 6

Hey there @Oculon, If you can link it to me that would be great, as for the recording settings could you make sure you are using the same as your streaming settings please, same encoder etc and for this test please use the Simple output mode. If the recording is fine when using the exact same settings as the streaming settings then I would like you to do a test stream on another platform like Twitch by example.

https://www.facebook.com/TheOriginalOculon/videos/582893345609589/?t=900


A Streamlabs person on Facebook responded via Facebook message and said my stream looks perfectly fine in preview mode and fullscreen mode to them.  They stated it might be my internet connection making the stream look grainy, which is strange because I have 400 down 20 up.  

If that video looks just fine to you at 1080p, I’ll get in contact with my ISP to see what the deal is.

Userlevel 7

Hey there @Oculon 

 

It doesn’t look too bad, however, Facebook limits folks not in the Level Up program to 4k bitrate, which is way too low for 1080p60 so even if you set it higher, it will not work. Facebooks maximum in their program is 6k, ideally you may want to try something like 900p60, which is 1600x900, it will still be crisp but be less “blurry” and “grainy” due to the bitrate. 

Hello,

Currently I am part of the Level Up program, so I have access to 1080p streaming and 6k bit rates.  I’ll attempt the 1600x900 to see if it makes it any better though

Userlevel 6

Hey again @Oculon Thank you for linking a vod, indeed it doesn’t look that great but it’s definitely watchable and not at all like the screenshot you posted above where it’s just patches of colours. Could you screenshot your Output Streaming settings please.

I was streaming earlier using these settings at 1080p 60FPS.  People said the stream was stuttering about every 5 seconds, and I confirmed on my phone.  I changed the settings from x264 to NVENC new and started streaming at 720p and everybody said it looked great.   I guess I just don’t have the power to do 1080p at 60fps stable.

Userlevel 5

Hi there @Oculon!

Just to make sure as you said everything started working after you changed the encoder from Software to Hardware and downed the resolution to 720p, did you also trying streaming at 720p with the Software encoder as well to see if it was still able to produce the stream to your channel without it looking grainy at all?

Hi there @Oculon!

Just to make sure as you said everything started working after you changed the encoder from Software to Hardware and downed the resolution to 720p, did you also trying streaming at 720p with the Software encoder as well to see if it was still able to produce the stream to your channel without it looking grainy at all?

I did change the encoder to NVENC new, and viewers said the stream looked just fine.  I did not try streaming with x264 as I had already restarted the stream 3 times and people were already getting irritated by the Notifications.  At this point, I’m already in the market for a dedicated streaming PC and an Elgato stream card so I can do [email protected] without having to worry about this anymore lol.