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Facebook chatbox in a private group

  • 26 March 2020
  • 3 replies
  • 176 views

Hi there,

I tried a Chatbox widget in Facebook on my private group, but I think is not work.
The chatbox works on just page? Have any tips how to work in a private Facebook room? 

Thank you! 

 

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Best answer by SecSeaBeast 31 May 2020, 04:13

Hey all, 

For your Streamlabs OBS widgets like chat to work, you should not use a stream key. Simply log into Streamlabs OBS using Facebook, then go to settings → stream, and click the red box the says “use recommend settings” if it is present. https://prnt.sc/sqwk81

After that, log out and back into Streamlabs OBS with Facebook. 


If you are in need of further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!

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3 replies

Userlevel 5

Hey there!

The chatbox widget reflects the chat of the page you are streaming off of. Not a specific page.
Are you streaming to a Facebook Gaming Video Creator Page?

Hello,
I have the same problem.
I go through facebook live to broadcast a streaming on my profile, my page or my group.
I use the striming key, everything is going well but no cat in the winget chat box (and no cat in the sreamlabs window)
I spent hours trying but nothing.
I logged out, I cleared the cache, I deleted the application on facebook, changed the settings, opened the software to manage but nothing helped!
Can you help me ?
thank you so much

Userlevel 5

Hey all, 

For your Streamlabs OBS widgets like chat to work, you should not use a stream key. Simply log into Streamlabs OBS using Facebook, then go to settings → stream, and click the red box the says “use recommend settings” if it is present. https://prnt.sc/sqwk81

After that, log out and back into Streamlabs OBS with Facebook. 


If you are in need of further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!