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doacao

  • 31 March 2020
  • 3 replies
  • 33 views

recebi uma doação e não chego o valor da doação em minha conta paypal

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Best answer by SecSeaBeast 17 April 2020, 05:44

Hey @magubert,

Sorry to hear you are having issues with this. How were you notified of these donations? Sometimes people type “/me donated 100 dollars” in chat to make it look appear as a donation, unfortunately. Also, make sure you have your proper Streamlabs donation link being used in your stream. This link can be found in your donation settings

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3 replies

Userlevel 5

Hey @magubert,

Sorry to hear you are having issues with this. How were you notified of these donations? Sometimes people type “/me donated 100 dollars” in chat to make it look appear as a donation, unfortunately. Also, make sure you have your proper Streamlabs donation link being used in your stream. This link can be found in your donation settings

Eu estou com o mesmo problema mas esse dinheiro aparece na streamlabs e não no meu paypal vinculado

Userlevel 5

Hey all, 

Streamlabs does not hold your money, so please make sure the proper Paypal is connected in your donation settings!

 

If you are in need of further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!