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Can't add alertbox

  • 19 March 2020
  • 3 replies
  • 65 views

Anytime I try to add my alert box my OBS crashes, I’m using Windows 10, up to date drivers, and idk if its important but my graphics card is a gtx 1070. also it’s an alienware so idk if the software that comes with it is causing the problems

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Best answer by SecSeaBeast 1 June 2020, 02:04

Hey all, 

If this is happening, try making an entirely new scene collection and remake your sources and your collection may be corrupted. If that does not help, please check out this guide: https://howto.streamlabs.com/streamlabs-obs-19/crash-on-streamlabs-obs-something-went-wrong-what-happened-and-how-to-fix-this-84

 

If you are in need of further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!

 

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3 replies

Userlevel 7

Hey there @casper05260 

 

Are you adding the alertbox as a widget, or as a browser source?

 

You’re using Streamlabs OBS, correct? If so, does this happen with other widgets? Do you receive any error messages? 

It happens to me as well, i add it as a widget and it crashes to desktop immediately 

Userlevel 5

Hey all, 

If this is happening, try making an entirely new scene collection and remake your sources and your collection may be corrupted. If that does not help, please check out this guide: https://howto.streamlabs.com/streamlabs-obs-19/crash-on-streamlabs-obs-something-went-wrong-what-happened-and-how-to-fix-this-84

 

If you are in need of further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!