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Audio meter dissapears

  • 22 February 2020
  • 6 replies
  • 627 views

I'm having am issue where the audio wave meter (the color lines that indicate DB) disappear after a while. Like all off them. My mic, game audio, party chat. All of these channels still work and everything is audible just the green/yellow/red meters crash?! I’m sure its on my end, I just don't know what's a remedy? Or what caused it to begin with, cause this is a fairly new problem. Any help would be great. Thanks.

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Best answer by SecSeaBeast 23 May 2020, 23:43

Hey all!

This would most likely be resolved by disabling hardware acceleration in your Streamlabs OBS general settings. Also, try to set your Streamlabs audio and Windows audio to stereo. Sometimes it will disappear if a device becomes activated in a 5.1 or 7.1 format. It is good to try running Streamlabs OBS as an administrator as well. 

For further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!

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6 replies

 Having the same issue.

I'm having a SLOBS Audio monitoring issue. I'm running everything (Mic, PC sound out - game sound, my guitars, and other music performance pedals) through a mixing board (To EQ and mix everything), then I'm sending Master Left and Master Right to a Stienberg UR22C, which then sends the mixed and amplified signal to SLOBSA via USB 3.0 connection. Everything runs fine for a while, then the audio signal monitor in the SLOBS mixer (the green/yellow/red lines) suddenly stops. The output signal to the stream (Twitch) continues to work well (I checked the VOD), but my ability to see my output is not longer there. I have also noticed that there are a lot of times, when I first start SLOBS, I have to remove the audio interface and add it back in again as the signal display is not working. I do not have to change my PC setting, just in SLOBS. Any idea what would cause this?

Same issue here.

Meters stop working in the middle of the stream and from then on its “guess” the levels!

 

Surely a fix on the way?

 

Userlevel 5

Hey all!

This would most likely be resolved by disabling hardware acceleration in your Streamlabs OBS general settings. Also, try to set your Streamlabs audio and Windows audio to stereo. Sometimes it will disappear if a device becomes activated in a 5.1 or 7.1 format. It is good to try running Streamlabs OBS as an administrator as well. 

For further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!

I have the same issue and i have tried all the methods i have found online to try and resolve the issue with no success.  Cleared cache, reinstalled from website and disabled hardware acceleration.  Tried also disabling all other audio settings except the ones i am using and selecting my device vs the default option.  Any help would be great

Also having the same issue. 

Really makes it hard when you lose this mid stream.

Userlevel 7

Hey there @SiLHoueTTe 

 

Could you open Settings > General and disable Hardware Acceleration, then reopen Streamlabs OBS and let us know if this persists?