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Alerts not working.

  • 9 March 2020
  • 3 replies
  • 67 views

I’ve been trying to add custom alerts for followers and subscriptions and i have added my own gif and alert sound to both but when i test them it still uses the default alerts. I’ve done everything in the streamlabs troubleshooting video and nothing worked. I’m getting really frustrated because my setting for the alerts look like they should be working.

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Best answer by SecSeaBeast 1 June 2020, 03:18

Hey all,
 

If you are in need of further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!

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3 replies

Userlevel 7

Hey there @nPsYcHon 

 

Is this the expected image? They seem to be working fine - if not, let us know! 

 

how do you post your problem when you can’t pick a subject :/

Userlevel 5

Hey all,
 

If you are in need of further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!