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Still no Tracking number for order

  • 9 March 2020
  • 7 replies
  • 542 views

I ordered a shirt from my fav streamer on 2/20 and i still haven’t gotten a tracking number for the order. did get an email confirming payment but that was the last thing I got from streamlabs

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Best answer by SecSeaBeast 23 May 2020, 02:02

For further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!

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7 replies

Userlevel 5

Hey there!

Have you submitted a ticket to our team here to look into, yet?:
https://support.streamlabs.com/hc/en-us/requests/new

It may take a certain amount of days before a tracking number is provided.
Apologies for the inconvenience caused.

I have the same issue, emailed and sent a ticket.

the same thing is happing to me I send them all the info on the item an they email me the same thing over an over an it does not help

 

how can i create a topic there ? i have a problem with my streamlabs

I’m having the same issue. I’ve sent six email and only recive an automated reply saying someone will contact me shortly.

Wish I knew ahead of time this. Made an order thirteen days ago for a shirt from one of my favorite streams. After eleven days I sent an e-mail, but no update. I get these are tough times, but if there is a delay or something just say it. Just submitted a ticket, but the previous posts are making me wary.

Userlevel 5

For further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!