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Publishing Merch w/o Prime

  • 26 March 2020
  • 2 replies
  • 280 views

I am attempting to publish my merch (none are considered Prime that I can see). Every time I press save and publish, I am asked to make my account prime. 

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Best answer by SecSeaBeast 22 May 2020, 00:53

Hey @StonePixie2319,

If you are choosing the items that are free and not Prime, then you do not need to purchase Prime of course. This site navigation has been reported and we are looking into it. Thanks for bringing it up!

For further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!

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2 replies

I am having the same issue!!!

Userlevel 5

Hey @StonePixie2319,

If you are choosing the items that are free and not Prime, then you do not need to purchase Prime of course. This site navigation has been reported and we are looking into it. Thanks for bringing it up!

For further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!