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Merch confusion

  • 6 April 2020
  • 3 replies
  • 505 views

Okay so, i JUST made my first ever merch BUT i’m confused of the whole “pay for prime to publish” thing because when i try to go to another tab, it says something like “Wait! Your store is not published! No one will be able to view or buy your merch until your site is saved and published.” which seems like a lie, since my community feedback from what i’ve heard, they can supposedly see it and stuff, even my twitch extension for merch works, i even checked with the incognito mode and i can definitely see and put things to the cart.
The key question here is: Are people able to see and buy the merch i just made, by giving them the link to my store WITHOUT paying for Prime? I want a clear question on this, no weird tricks please. I am well aware of the bonus Prime merch and stuff but there’s some that don’t require prime so i’d assume those can be actually bought, without me having prime, right?

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Best answer by nicenswiftly 16 April 2020, 11:13

You do not need to pay for Prime, that is to launch your website. If you click on the eyeball with the line through it, this will launch the product in your store. https://streamlabs.com/YOURUSERNAME/merch

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3 replies

i am also having this problem , except my store dose not show up from the link , is prime needed ? i picked items that were not on prime 

You do not need to pay for Prime, that is to launch your website. If you click on the eyeball with the line through it, this will launch the product in your store. https://streamlabs.com/YOURUSERNAME/merch

Userlevel 5

Hey all, 

For further assistance, please join us on discord or submit a ticket.
Discord: https://discord.gg/stream
Tickets: https://support.streamlabs.com/hc/en-us/requests/new

On my current schedule, I try to get to live help on Discord at 7 PM PST Wednesday-Sunday. 

Thanks