Question

Design not showing on merchandise when uploaded

  • 27 March 2020
  • 1 reply
  • 53 views

So I have uploaded the image into streamlabs and when I selected it the image is not appearing onto the merchandise I've been trying to solve it myself but I can’t seem to figure it out please help!

 


1 reply

Userlevel 5

Hey @D_frost,

What is the image format type and size? If it is too high res or large, you may run into issues. I would suggest checking out the guide below for more information on this. 

Guide: https://howto.streamlabs.com/streamlabs-merch-20/what-size-and-resolution-should-my-image-be-for-merch-15

I hope that helps!

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