Tutorial

Managing multiple linked accounts


Userlevel 3
Account linking is for streamers who stream to multiple platforms such as Twitch, Youtube, and Mixer. When you link your accounts, all events such as Follows, Donations and Subs will all show on the same widget URL for all accounts. The benefit of this is that you can use one browser source URL for the same widget regardless of what platform you're on.

How to Link Your Accounts:


  • You now have the option to link secondary accounts to the primary account. The primary account would be the one that is shown on your donation page and would be the one your donation URL is bound to.
  • Changing your primary account would typically change your donation URL as well. To change your primary account - unlink all linked accounts, log out, log back in with the account you want as the primary account, then you can link any additional accounts after.
  • Once you've chosen which account you want to be your primary account, you should not change the primary account again, unless absolutely needed as changing your primary account can cause issues with your donations and/or other settings like alerts, themes, etc..

How to Change Your Settings, by Account:

  • Select the platform where you wish to adjust settings from the dropdown in the top right corner (see screenshot below)
  • Below we selected Twitch. If you wanted to edit the alerts/settings for other linked accounts, you'd want to switch platforms via the platform logo/button at the top right of our site, seen in the screen shot above.


  • In the screenshot below we select YouTube.
  • Since we've changed our selected platform to YouTube, we can now edit alerts and other settings that would be specific to the YouTube account you have linked to your account.


End result is that:
  1. you can now have custom alert and widget settings for each account you've linked in your account settings
  2. now when you receive alerts and other events from each of your linked accounts all working from the same widget URL's
  3. no need to change widget URL's if you plan to stream with a different account than what you have set as your primary account

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13 replies

when i change between account, my youtube stays as primary. when i logged in with facebook, my youtube stays at primary too. pls help
so the SLOBS program doesnt have this functionality. i have to use SLOBS in my browser to switch streaming accounts, and then go back to the program to actually utilize the changes. kinda inconvenient if you ask me
Userlevel 7
when i change between account, my youtube stays as primary. when i logged in with facebook, my youtube stays at primary too. pls help

Hi there,

If you want to change your primary:

1. Unlink all accounts from the account in your account settings.
2. Log out of all things streamlabs
3. Log back in on the account that you want to be the primary account.
4. Then go into your account settings then link any secondary accounts that you want to have linked.
Userlevel 7
so the SLOBS program doesnt have this functionality. i have to use SLOBS in my browser to switch streaming accounts, and then go back to the program to actually utilize the changes. kinda inconvenient if you ask me

Hi there!

If you need to switch streaming accounts via Streamlabs OBS, you simply need to logout using the top right arrow. Once logged out, choose to sign back in with your other stream account.

You can make sure all your accounts are linked via here: https://streamlabs.com/dashboard#/settings/account-settings

All changes can be made via the browser or streamlabs OBS dashboard. The only difference is there is no drop down in Streamlabs OBS to swap accounts. Its a logout/login function instead.
So I've joined my Mixer and Twitch accounts and both receive alerts just fine, but I'm unable to make them the same alert profile, which I what I want. Twitch is stuck using the basic streamlabs alerts. I've switched accounts at the top right of the screen, and confirmed that my Widget Theme is the exact same between accounts. But I can see the Twitch settings are different, and even when I directly copy the html code into the twitch alert settings and save, the basic alerts play.

I've found guidance assuring me that I can have different alerts for different platforms, but nothing helping me make them the same. Please help!

when i change between account, my youtube stays as primary. when i logged in with facebook, my youtube stays at primary too. pls helpHi there,

If you want to change your primary:

1. Unlink all accounts from the account in your account settings.
2. Log out of all things streamlabs
3. Log back in on the account that you want to be the primary account.
4. Then go into your account settings then link any secondary accounts that you want to have linked.


This does not work. There is not even a platform option on my windows to pull the platform list down as it shows in the example.
Userlevel 6
Hey there!

What is your username and streaming platform?
same problem here, i linked mixer and twitch but cant change primary even after logging out and back in it always stays the same primary no matter what i do
Userlevel 4
same problem here, i linked mixer and twitch but cant change primary even after logging out and back in it always stays the same primary no matter what i do

To set the Primary Account in your Streamlabs account:

1. You would need to unlink all (secondary accounts) from the account in your account settings.
2. After that is done, log out of all things Streamlabs, then log back in on the account that you want to be the primary account.
3. Once done, you can then go into your account settings then link any secondary accounts that you want to have linked.


A few things to note about using Multiple accounts with Streamlabs

- You can only have one account from each platform linked to an account
- You can't link two accounts from the same site, such as two YouTube accounts.

- The Primary account you choose to set, would be the account that controls your donation settings/page.

- If using Streamlabs OBS, changing the Primary account can cause Scene Collections to be lost.
> Make Backups [ Settings > Scene Collections ]


Guide for Editing Linked Accounts:
- https://howto.streamlabs.com/streamlabs-in-general-21/how-to-manage-multiple-linked-accounts-96

Account Settings Page: https://streamlabs.com/dashboard#/settings/account-settings
well, primary doesnt change if i switch account! Mixer always stays primary, tons of people have this problem
Userlevel 4
well, primary doesnt change if i switch account! Mixer always stays primary, tons of people have this problem

It would be required to unlink those accounts, as mentioned in the first step I posted above.
Once all secondary accounts are unlinked, then you would log out and change accounts then relink any secondary accounts after.

Do note, this would be best done on our website directly, not from within streamlabs obs.
Would also maybe suggest doing this in chrome incognito mode, to avoid any cookie/cache issues.
Hey,

So I followed the steps above and I lost all my stuff. Alerts are back to default and all that.

Every time I try to fix the alerts and click save. It just keeps changing back to what it was before.

Also try to add the facemask for the rewards and it keeps saying I need to add a paypal even tho its connected. tried to reconnect it but same problem.
Userlevel 7
Hey there!

This is going to take some real time troubleshooting. Would you mind joining our support Discord and we can help you out?

http://discord.gg/stream