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Youtube Brand Account - Streamlabs LIVE chat not connecting

  • 28 January 2020
  • 4 replies
  • 272 views

Recently my youtube account was converted into a brand account. 

While streaming to a brand account, i can see the chat but can't respond to it. 

The chat box shows response as "Sign in to chat"

When I click on it, it opens a new tab on browse with the chat page. 

Any fix ??

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Best answer by Edd 29 January 2020, 22:18

Hey!
 

There is no fix for this as this is the intended behaviour for the chat.

 

Since this is the case we do not have any solutions to change this as this is on Youtubes' end. :)

 

 

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4 replies

Userlevel 4

Hey there,

Unfortunately this is expected behavior due to the changes that YouTube made.

Hey there,

Unfortunately this is expected behavior due to the changes that YouTube made.

Isn’t there a fix for it??

Userlevel 6

Hey!
 

There is no fix for this as this is the intended behaviour for the chat.

 

Since this is the case we do not have any solutions to change this as this is on Youtubes' end. :)

 

 

Hi I'm trying to get back into streaming and I now have a brand account on YT with all my main stuff, when I try to log in it goes to my old account not the current and I don't see any way to login to use the alerts for live streams.

 

Can someone please assist me.

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