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The information you submitted for credit card verification was not correct, and we weren't able to identify you. Please re-submit your information in a timely manner or we will not be able to process credit cards for your account.

  • 26 March 2020
  • 3 replies
  • 479 views

Here is the errror that I am getting while trying to link up my Revolut credit card.

 The information you submitted for credit card verification was not correct, and we weren't able to identify you. Please re-submit your information in a timely manner or we will not be able to process credit cards for your account.

Can someone manualy do it for me, so I can manage to fix it?

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Best answer by SecSeaBeast 1 June 2020, 05:17

Hey all, 

For finance-related queries, please submit a ticket to our team for that here: <https://support.streamlabs.com/hc/en-us/requests/new> We just do it that way for privacy and security of your information.

Thanks!

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3 replies

Userlevel 5

Hey there!

Try:

  • Logging out / Into the website
  • Clearing your browsers cache/cookies
  • Incognito mode
  • Another browser

If these options don’t work, please reach out to our team here:
https://support.streamlabs.com/hc/en-us/requests/new

They will be able to further look into this while maintaining the security and privacy of any information. :)

Hey there!

Try:

  • Logging out / Into the website
  • Clearing your browsers cache/cookies
  • Incognito mode
  • Another browser

If these options don’t work, please reach out to our team here:
https://support.streamlabs.com/hc/en-us/requests/new

They will be able to further look into this while maintaining the security and privacy of any information. :)

 

 

Never work. 

Do all steps : not ok.

Contact support : Copy and Paste and don’t fix the problem because is an automatic verification.

Can’t receive my donations….

Userlevel 5

Hey all, 

For finance-related queries, please submit a ticket to our team for that here: <https://support.streamlabs.com/hc/en-us/requests/new> We just do it that way for privacy and security of your information.

Thanks!