I installed the Streamlabs Extension on my profile to use the points defined in the Streamlab Loyalty System (not Cloudbot), but when activating the extension I noticed that it does not use the Streamlabs points. I reset the Streamlabs points, but the points on the extension did not disappear. I urgently need a solution, as my followers are failing to use the rewards.
Sorry for my english (work in process).
Thanks for help!
Best answer by SecSeaBeast
Could you please try deleting the Twitch extension and adding it back to Twitch if this is the case? I hope that helps!
If you are in need of further assistance, please join us on discord or submit a ticket.