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Error 500 when linking Just Giving account

  • 22 February 2020
  • 5 replies
  • 424 views

When trying to connect my streamlabs account to the Just Giving site through the streamlabs portal I’m getting a streamlab error 500 on return to streamlabs from Just Giving.

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Best answer by SecSeaBeast 1 June 2020, 02:15

Hey all, 

After looking into this, the error usually occurs on the Justgiving page and not a Streamlabs page. You may want to contact Justgiving, or open up a ticket with us so we can look further into it. 

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!

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5 replies

Userlevel 5

Hey Grumfiel,

Could you try refreshing your browser cache and attempt to link your Just Giving account again?

im having the same issue

I cant link my just giving :(

i really need some help, i have a stream happening this weekend and i cant link my just giving to stream labs OBS

Hi, i am having the same issue! Every time i try to integrate the justgiving page to my streamlabs it just says error 500! i am doing a charity livestream tomorrow so i really need some help, thank you.

Userlevel 5

Hey all, 

After looking into this, the error usually occurs on the Justgiving page and not a Streamlabs page. You may want to contact Justgiving, or open up a ticket with us so we can look further into it. 

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!