Question

Cant connect my facebook page 2020 issue

  • 1 April 2020
  • 3 replies
  • 812 views

Been using streamlabs for more than a month now,  During my stream, my alerts are not coming in also the can’t connect to chat inside streamlabs app. Upon checking on streamlabs > facebook pages, I can’t see my facebook page ( gaming page ) but it was there yesterday, I hope this could resolve. It’s very hard streaming at the moment.  I tried this but It doesn’t solve anything.

 

https://howto.streamlabs.com/streamlabs-in-general-11/can-t-connect-my-facebook-page-3179


3 replies

Userlevel 5

Hey @Tme Timi,

Sorry to hear you are having issues. Could you try doing one more step of the refresh process by following this guide <https://howto.streamlabs.com/streamlabs-in-general-21/how-to-disconnect-your-streamlabs-account-from-twitch-facebook-youtube-mixer-53> , then log out of Twitch.tv, Streamlabs.com, and all Streamlabs apps, then log back in?

You can check if your gaming video creator page is connected here: https://streamlabs.com/dashboard#/facebookpages

It looks like your alerts are working when tested online, so please check out this guide to fix your alerts. 

I hope this information helps!

I have done all that and its not working. People in the “discord” don’t want to answer me either.

I have done all that and its not working. People in the “discord” don’t want to answer me either.

I’m having the same issue. Maybe it’s server side? I can not connect to my facebook at all. I’ve tried in my streamlabs app on my pc, as well as in my browser. I can connect to everything but my facebook. I just doesn’t login at all

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