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Cannot buy streamlabs prime, internal error

  • 23 March 2020
  • 3 replies
  • 343 views

I have been trying to buy prime now for nearly a week and on different browsers.  Every time I enter my information it says internal error contact support which I did but never heard back.

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Best answer by SecSeaBeast 31 May 2020, 06:50

Hey all,

If you are in need of further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!

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3 replies

Userlevel 5

Hey there!

If you have the ticket number, could you send that over to me so our team can investigate this?
If you haven’t had a response yet, that is!

Apologies for the inconvenience caused.
 

 

Every time I try to purchase streamlabs prime it gives me an internal subscription error and I have money in my account so I know for sure its not that. please help?

Userlevel 5

Hey all,

If you are in need of further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!