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Cacel Streamlabs pro and refund

  • 31 March 2020
  • 4 replies
  • 114 views

So i just got stream labs pro about an hour or two ago and its not what i expected. I tried to locate a way to cancel myself but there isn't a way to do so on the site it self. Please cancel my subscription also I would like a refund of the $20 US spent for the 1 month.  Thank you for your time.

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Best answer by SecSeaBeast 5 June 2020, 01:56

Hey all, 

If you are in need of further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!

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4 replies

Userlevel 1

Hello @TheFoxZombie !

 

To cancel go to a tip page (you can use our tip page for the purpose of refund if you desire https://streamlabs.com/streamlabs), you can log in & click on your name in the top right, then click "Pro Settings". Then simply click on "Cancel & Refund Subscription". If you cancel within 72 hours of subscription, you'll be refunded automatically. If you don't cancel within 72 hours you can still get a refund by submitting a ticket here at this link: https://support.streamlabs.com/hc/en-us/requests/new 

If can't cancel you can send a ticket.

My error i meant streamlabs prime where the prime overlays and whatnot are. 

Userlevel 1

For Prime subscribtion cancel you can here->https://streamlabs.com/dashboard#/settings/account-settings in Prime section.

 

Userlevel 5

Hey all, 

If you are in need of further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!