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Alerts don't work when filtered

  • 29 March 2020
  • 3 replies
  • 345 views

When using the streamlabs website to create an alert widget, you can use advanced settings to generate a URL that filters alerts by types. When using this URL, no alerts show up.

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Best answer by SecSeaBeast 1 June 2020, 05:05

Hey @nocen_,

If you find that this is for some reason is not working for you, try reverting back to alert box V1 using the toggle in the upper right. Then follow my steps below for making alerts as multiple widget themes. 
 

1) Go to  https://streamlabs.com/dashboard#/alertbox and click on "Manage Themes"

2) On the widget themes page, create a new widget theme, then press the "Use" button to make it active.

3) Now you can go to your alerts and edit it how you wish. Disable/enable each alert as desired https://prnt.sc/s9vj46 and hit save at the bottom. Make sure to do this for all your platforms. To get to your other platforms, click your avatar in the upper right corner. https://prnt.sc/s9vjrw

4) After that is done, go back to the Manage themes page, and click the link icon.

5) That will open a page like this, where you can copy that specific widget URL.

6) Now you can create a new browser source in Streamlabs OBS and use that URL!


If you are in need of further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!

 

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3 replies

Userlevel 5

Hey @nocen_,

Can you take a screenshot of where you are editing this? What is the end goal that you are trying to achieve? Also, please make sure to not show your widget URL in your screenshot, please. 

Thanks!

Sure. Advanced alert box settings. When you use the URL from this, there are no alerts. link

 

edit: this is in the web UI, not streamlabs OBS

Userlevel 5

Hey @nocen_,

If you find that this is for some reason is not working for you, try reverting back to alert box V1 using the toggle in the upper right. Then follow my steps below for making alerts as multiple widget themes. 
 

1) Go to  https://streamlabs.com/dashboard#/alertbox and click on "Manage Themes"

2) On the widget themes page, create a new widget theme, then press the "Use" button to make it active.

3) Now you can go to your alerts and edit it how you wish. Disable/enable each alert as desired https://prnt.sc/s9vj46 and hit save at the bottom. Make sure to do this for all your platforms. To get to your other platforms, click your avatar in the upper right corner. https://prnt.sc/s9vjrw

4) After that is done, go back to the Manage themes page, and click the link icon.

5) That will open a page like this, where you can copy that specific widget URL.

6) Now you can create a new browser source in Streamlabs OBS and use that URL!


If you are in need of further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!