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The Rank is not updating it says Unranked always :(

  • 6 April 2020
  • 4 replies
  • 432 views

Hello, i have a problem my streamlabs chatbot is not updating the ranks  i did a reset and did all new  and still it doesn´t work :( 

 

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Best answer by SecSeaBeast 15 May 2020, 02:41


Hi @KyrieDevil,

Hey there, to have the ranks update, a viewer would have to be in chat and receive a currency payout. This guide may help: 



For further assistance, please join us on discord or submit a ticket.
Discord: https://discord.gg/stream
Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!

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Userlevel 5


Hi @KyrieDevil,

Hey there, to have the ranks update, a viewer would have to be in chat and receive a currency payout. This guide may help: 



For further assistance, please join us on discord or submit a ticket.
Discord: https://discord.gg/stream
Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!