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Is there a way to automatically block chat spam?

  • 1 February 2020
  • 5 replies
  • 1186 views

My stream chat was “invaded” by 2-3 trolls who spammed the same message over and over again. I banned them, but they changed users 5 times in a row after being banned, just to come back and spam more. Is there a way to block chat spam? The problem was on youtube, but I stream to facebook, twitch and mixer too. 

 

Thank you!

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Best answer by SecSeaBeast 31 May 2020, 04:03

Hi @poppindayzs,

You can blacklist links and words in the Link Protection and Wor Protection modules here.

If you are in need of further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!

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5 replies

Userlevel 6

Hey there @kpzeta With our Cloudbot you can enable the Words protection and blacklist the sentences or words they are spamming. You can find it here https://streamlabs.com/dashboard#/cloudbot/mod-tools 
Cloudbot is currently available for Twitch, Youtube & Mixer.

Thank you for your answer, but my problem was not with specific words. The annoying spam was simply the repetition of random sentences. Cloudbot can’t do anything about it. Or can it? Just to be clear, it was something like:

“I love little bears” 20 times in a row, then

“Mummy wants my tummy” 20 times in a row and so on. 

Userlevel 7

Hey there @kpzeta 

 

There is no general spam filter at the moment, unfortunately. 

hey i have a problem with bots coming into my stream and advertising a site called addviewers.com, and it’s a pain having to ban them individually. is there a way to set an auto ban for specific phrases and words instead of word count?

Userlevel 5

Hi @poppindayzs,

You can blacklist links and words in the Link Protection and Wor Protection modules here.

If you are in need of further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!