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I banned streamlabs on accident

  • 15 February 2020
  • 5 replies
  • 524 views

I stream on Mixer and I banned my streamlabs on accident, I tried to unban and made streamlabs a mod again.. however now nothing appears in chat when I do commands etc. Not sure how to fix this, Please Help :(

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Best answer by SecSeaBeast 24 May 2020, 00:03

Hey all, 

If you find that your Cloudbot is not working, please make sure it is not banned and it is modded. Then toggle your Cloudbot off for a few minutes, then back on.  https://streamlabs.com/dashboard#/cloudbot/mod-tools

For further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!

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5 replies

Userlevel 6

Hey there @BODubzNation I just looked into your account and reconnected Cloudbot, everything should be good now, let us know if you need further assistance with this :)

i did the same mistake acan anyone please help me none of my commands are working. @Thibaud 

Hey there @BODubzNation I just looked into your account and reconnected Cloudbot, everything should be good now, let us know if you need further assistance with this :)

Hi I also have the same problem, can you look into this please? 

 

Unfortunately it happened to me too. Could someone help me?

Userlevel 5

Hey all, 

If you find that your Cloudbot is not working, please make sure it is not banned and it is modded. Then toggle your Cloudbot off for a few minutes, then back on.  https://streamlabs.com/dashboard#/cloudbot/mod-tools

For further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!