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How to get chatbot to display correct amount of gifted subs

  • 3 April 2020
  • 3 replies
  • 625 views

Hi, 

When someone gifts a sub in my channel, I would like streamlabs cloudbot chat alert to print how many subs have just been gifted.  

I've set up a chat alert in the Streamlabs dashboard (pic attached):
Is Gifted reads "yes"
Tier is "1"
Months is "0"
The message is "{user.name} just gifted {amount} Tier 1 subscriptions!"

But {amount} appears to be some arbitrary number.

If someone gifts 1 sub, sometimes it'll say the person has gifted 3 or 4 or 8 subs.

Sometimes the chatbot will fire off 5 or 6 separate chat lines for someone giving 5 sub gifts at once (pic attached).

Any ideas on how to go about displaying the correct amount of subs gifted in one chat line?  Thanks!!

 

 

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Best answer by SecSeaBeast 31 May 2020, 05:55

Hey @andyTHPS,

At this time I have no updates for you. The request is in our system though!

If you are in need of further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!

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3 replies

Userlevel 5

Hey @andyTHPS,

For now, it may be best to remove the {amount} parameter while we look into this. Please check back in soon to see if we have found a certain answer for you!

Thanks

Thanks @SecSeaBeast , this is exactly what I have done.

 

Some additional info:

 

When using {amount} it appears to be referring to the amount of months the gift receiver has subscribed for previously + 1 for the new sub they receive.

 

So if someone receives a gift sub and they had subscribed for 2 months previously, then {amount} would show “3”

Userlevel 5

Hey @andyTHPS,

At this time I have no updates for you. The request is in our system though!

If you are in need of further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!