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Double Loyalty points

  • 27 March 2020
  • 3 replies
  • 302 views

Hello, I export points from Streamlabs Chatbot and Cloudbot doubles these points. How can I divide all the points of each user by 2 at once? 

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Best answer by SecSeaBeast 4 April 2020, 01:34

Hey @spetial,

Since Chatbot and Cloudbot have differently constructed loyalty systems, the points don’t cross over in a 1 to 1 ratio. At this point in time, there is no way to divide points, but you can manually remove points by using this Cloudbot command in chat !removepoints <name> <amount>

Sorry for the inconvenience here. 

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3 replies

Userlevel 5

Hey @spetial,

Since Chatbot and Cloudbot have differently constructed loyalty systems, the points don’t cross over in a 1 to 1 ratio. At this point in time, there is no way to divide points, but you can manually remove points by using this Cloudbot command in chat !removepoints <name> <amount>

Sorry for the inconvenience here. 

Hi,

Thank you for your answer, maybe alternatively I could split the Points and time for all users in Chatbot???, after exporting to Cloudbot it will multiply by 2 and everything will fit :) 

Userlevel 5

Hey all, 

If you are in need of further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!