Solved

Cloudbot won't turn on

  • 20 March 2020
  • 3 replies
  • 591 views

I see the switch for my cloudbot refuses to turn on, in desktop app or browser, thus I have no commands for my current stream, which is still running. I have no idea what is going on or how it happened.

Edit: I believe I have found the problem. A disconnection from my channel through authentication token.

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Best answer by SecSeaBeast 31 May 2020, 05:15

Hey all, 

If you are experiencing issues here, please clear your internet browser cache, then re-log into Streamlabs.com. 

If you are in need of further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!

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3 replies

Userlevel 5

Hey there!

Keep us posted if you continue to run into trouble or experience any further trouble.

Hi, I get the same problem, I don’t know how to fix it. 😞

Userlevel 5

Hey all, 

If you are experiencing issues here, please clear your internet browser cache, then re-log into Streamlabs.com. 

If you are in need of further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!