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Cloudbot not working in chat

  • 7 March 2020
  • 5 replies
  • 1656 views

I have synced all my accounts, modded streamlabs, streamlabs is listed as a mod, and none of the commands are working in my chat. I have tried toggling on/off Cloudbot from the Streamlabs Web application as well as modding and unmodding streamlabs. Please help me fix this issue.

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Best answer by SecSeaBeast 24 May 2020, 01:19

Hey there!

Could you try unmodding/remodding Cloudbot?
Also, try shutting off Cloudbot for 1-5 minutes via Streamlabs site.
 

Could you also check if Cloudbot toggles back off after you toggle it on? ( Refresh the page )
Try this in both Streamlabs OBS as well as the Cloudbot tab on the Streamlabs site.

For further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!

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5 replies

Userlevel 7

Hey there @N8BIZ 


All seems to be working fine as of this moment.

 

I have Cloudbot enabled but doesn’t seem to work, I’ve enabled on dashboard and in OBS, you can see the teal symbol that shows its on but doesn’t respond to any given commands even though it’s a moderator of the channel. However, it does respond to custom commands and absolutely none of the default commands which is a little odd. I researched that people were also having the same problem and tried the solutions you guys provided and no luck. I have tried everything. I even disabled an activated it again, logged out and signed in. I’ve done multiple variations and have gotten no where, very confused on what I must do to activate the bot. Would be greatly appreciated if you could help me solve the issue. Thank you. 

I am havin this issue too and help would be greatly appriciated.

I cant even toggle the bot on anymore. Absolutely awful software to stream with frankly. Think I’ll end up just going back to NightBot and be done with a million issues

 

EDIT: Also the forums dont work either, but I’m not surprised now. Cannot create a thread

Userlevel 5

Hey there!

Could you try unmodding/remodding Cloudbot?
Also, try shutting off Cloudbot for 1-5 minutes via Streamlabs site.
 

Could you also check if Cloudbot toggles back off after you toggle it on? ( Refresh the page )
Try this in both Streamlabs OBS as well as the Cloudbot tab on the Streamlabs site.

For further assistance, please join us on discord or submit a ticket.

Tickets: https://support.streamlabs.com/hc/en-us/requests/new

Thanks!