Question

Chat bot not working(

  • 2 February 2020
  • 12 replies
  • 2843 views

 

Hello. Chat alerts have stopped working for me. Notifications stopped coming to my chat during the stream.

 

I turned it off, reset the token, turned it on again.

https://take.ms/pHkZH


12 replies

Userlevel 7

Hey there @napaDox777 

 

Which platform is this for? 

Hey there @napaDox777 

 

Which platform is this for? 

twitch

Userlevel 7

Hey there. Which commands aren’t working, any specifically? 

Hey there. Which commands aren’t working, any specifically? 

 

Chat announcement about subscribers, followers, raid and so on does not work ...

help pls(

Userlevel 7

Hey there @napaDox777 

 

Is this issue still persisting? Can you confirm these events show up in your recent events? 

 

If so, please disable Cloudbot for 5 minutes, then reenable the bot and let us know. Please keep in mind replaying old alerts will not notify. 

Hey there @napaDox777 

 

Is this issue still persisting? Can you confirm these events show up in your recent events? 

 

If so, please disable Cloudbot for 5 minutes, then reenable the bot and let us know. Please keep in mind replaying old alerts will not notify. 

im disable Cloudbot for 5 minutes, and ON… dont work(

last notification 02.01.2020

pls restart my cloudbot

 

https://howto.streamlabs.com/streamlabs-chatbot-13/cloudbot-chat-alerts-not-working-10747


https://howto.streamlabs.com/streamlabs-chatbot-13/cloudbot-alerts-are-not-sending-chat-messages-the-bot-is-a-mod-1770

exactly the same problem and you did not solve it (

 

Userlevel 4

@napaDox777 

 

Hey there! I went ahead and reset Cloudbot in your channel. 

Please let us know if your issue still persists.

 

 

Thank you :)

My CloudBot on twitch is doing the same thing…. I even unmodded it and redid it and still nothing

I’m having a similar issue on Twitch. The streamlabs bot will stop responding to commands for a few minutes and then suddenly works again.

 

Toggling off and on makes no difference and the issue is persisting after re-authenticating the bot.

 

It seems that the bot is leaving the channel for a while and then coming back.

I’m having a similar issue on Twitch. The streamlabs bot will stop responding to commands for a few minutes and then suddenly works again.

 

Toggling off and on makes no difference and the issue is persisting after re-authenticating the bot.

 

It seems that the bot is leaving the channel for a while and then coming back.


This seems to have resolved itself now, no issues with the bot leaving.

Reply